The target participants are those working in the frontline of organizations. For any organization to succeed it is very important that each person in the frontline contributes to his or her potential. Many of them are new or have very few years of experience in an organization and would require structured guidance to ensure that they live up to their potential.
By the end of the program, participants will be able to understand what it takes to succeed as an individual contributor. They would be able to build key skills such as goal setting, time management, change management and problem solving to stay ahead. They would develop good communication skills- written and verbal to create impact. Additionally they would understand how to read body language and improve on listening skills. Finally, they would realize what it takes to keep their self-motivation up in every situation.
This program is for people who become Managers or Team Leaders for the first time and have to handle people in their team. When an individual contributor moves up to become a first time leader, the challenges are quite different. They would quickly realize that handling people would require a completely different skill set. This program is designed to equip these first time leaders.
By the end of the program, participants will be able to understand the different challenges faced by the first time leader and the means to overcome them. They would be able to manage the ‘Challenge of Change’ happening in the organization. They would know how to deal with interpersonal conflicts and identify methods of creating win-win solutions. They would be able to adapt their leadership style to those of their team members in order to get the best out of the team members.
Some of the other topics that are covered here would be motivation of team members, delegation of work and maximizing team results
Designed for leaders who have been in leadership position for a long time and have grown in various leadership positions. Many of them have gone through their roles through a lot of trial and error. Learning for them would have taken some time as every year of experience would have taken them further in their leadership journey. For some of them this program would be a refresher, for others it would be an opportunity to understand best practices and for the remaining, it would help in revitalizing their careers.
By the end of the program, participants will be able to learn the art of getting along with different types of people having different experience levels. They would be able to gain agreement and resolve issues by persuading and influencing others and by approaching issues from various viewpoints. They would understand the dynamics of winning teams. They would be able to initiate, establish and maintain productive working relationships with both internal and external customers and partners. The key here would be to learn to build value for the customers and the brand of the organization.
By the end of the program participants will be able to:
- Have the confidence to attend interviews
- Prepare for interviews in a manner that it increases their chances to succeed in an interview
- Understand the different types of interviews and approaches to deal with each type
- Realize which elements of their resume needs to be strengthened
- Deal with difficult questions and different interviewers
Content:
- Expectations of Interviewers
- Common mistakes that interviewees make
- What kind of preparation is expected from the interviewee
- Importance of grooming, body language and listening in an interview
- Different types of interviews (One-to-one Vs. One-to many, Technical Vs. HR, Face to face Vs. Virtual etc..) and approaches to deal with each one of them
- Practice interviews with specific feedback to each individual
Methodology:
Day 1 would be an intensive classroom session which would give participants different inputs on attending interviews. While Day 2 would be mock interviews (technical as well as behavioural), which would provide real experience to the participants of how a typical interview would proceed.
